Rain WiFi

I have had continues problems with this Rain WiFi. They tell me I am up to date with my account and connect me then all of a sudden they disconnect me and say I am in arrears. I call 2 to 3 times a day and email. This service is very poor. I have been with them for 2 years and the service has really gone down. When I request to speak to the supervisor the agents argue. What type of service is that. When I finally get to speak to the supervisor I still do not get assisted. I am glad all calls get recorded and I wish they would read on the system when credit gets given. I am still sitting without wifi due to their poor service. I need this sorted out asap. I am self employed and need my wifi. Thank you