NN
Noloyiso N

1 reviews | Active since Jan 2022

29 May 2025, 08:33

Rain wifi

My wifi has not been working for 4 days, they keep telling me to restart my device or tell me that they will refer my matter to Billing section. Still now my wifi is not working and I am working from home. Rain us so useless

0
Replies (4)
Rain
Rain's reply29 May 2025, 08:39
Official
Hey Noloyiso N,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
NN
Noloyiso N's update29 May 2025, 08:45
Reviewer Update
That is what you have been telling me for the past 3 days. I have rebooted my device more than 10 times and I have been telling you that it is not helping. Don't you have another solution maybe sending a technician to look at the device or your billing section to reconnect from their side? Your service sacks
NN
Noloyiso N's update30 May 2025, 05:48
Reviewer Update
I have done this several times and every time I connect to WiFi it says I’m offline
NN
Noloyiso N's update30 May 2025, 05:50
Reviewer Update
Why can’t you get your technician to come and look at this? Have you checked with your billing people as the last time I called I was told that your billing team has switched my devise off and they need to reconnect me