KT
Kealeboga T
1 reviews | Active since Jun 2024
13 Jun 2024, 18:22
Rain Wifi
My account with rain is currently sitting on R6287.00 Why and How I do not understand because I do not have a Contract with rain that states that, they will be charging me regardless whether I have made the payment or not. Their system is really misleading the clients.
Due to my financial difficulties from covid19 I decided to take a break from using their services, I have sent an email to support for them to stop the service still they kept on charging, which left me confused. I have spoken to several members of their staff some are really unprofessional.
Whats discourages me me mostly is that, I still want to continue using the Rain wifi however. I cannot be billed for a what I did not use
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
13 Jun 2024, 18:32Hi Kealeboga T,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply13 Jun 2024, 18:32
Official
Hi Kealeboga T,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
