AP
Angel P
1 reviews | Active since Aug 2018
05 Jun 2025, 18:27
RAIN Wi Fi NETWORK
Someone *****ulent contacted me for payment on my rain account. The money went off and Rain REFUSES to assist me. Keep calling them holding on for up to 20 minutes , I keep getting emails saying help is on the way but still no help. I REFUSE to Pay Again after Someone *****ulently scored my hard earned money. The customer service from Ran is putrid
Helpful (0)
Replies (12)0
Replies (12)
Rain's replyOfficial
06 Jun 2025, 07:48Hi Angel,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply06 Jun 2025, 07:48
Official
Hi Angel,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your and will be in touch with you to assist further.
Thank you.
rain.
AP
Angel P's updateReviewer Update
11 Jun 2025, 19:59I have uploaded the needed documents to *** several times. How many more time do you need me to explain myself . I am tired of your bad service , I had to go the route of the payment arrangement to get connectivity because RAIN DOES NOT RESPOND TO CUSTOMER QUERIES OR RETURN . CUSTOMERS GET PAID TO CALL RAIN CUSTOMER SERVICES YET WE PAY FOR SWRVICES TO BE PROVIDED
AP
Angel P's update11 Jun 2025, 19:59
Reviewer Update
I have uploaded the needed documents to *** several times. How many more time do you need me to explain myself . I am tired of your bad service , I had to go the route of the payment arrangement to get connectivity because RAIN DOES NOT RESPOND TO CUSTOMER QUERIES OR RETURN . CUSTOMERS GET PAID TO CALL RAIN CUSTOMER SERVICES YET WE PAY FOR SWRVICES TO BE PROVIDED
AP
Angel P's updateReviewer Update
20 Jun 2025, 15:17I AM STILL WAITING ON RAIN TO CONTACT ME THE CLIENT. I REFUSE TO SEND YOU MY BANK STATEMENT IT HOWS AGAINST THE POPI ACT. SORT OUT MY ISSUE STOP MAKING EXCUSESB, STOP APOLOGISING. GET SOME WORK DONE INSTEAD COS YOUR SERVICE IS ****TY AS HELL
AP
Angel P's update20 Jun 2025, 15:17
Reviewer Update
I AM STILL WAITING ON RAIN TO CONTACT ME THE CLIENT. I REFUSE TO SEND YOU MY BANK STATEMENT IT HOWS AGAINST THE POPI ACT. SORT OUT MY ISSUE STOP MAKING EXCUSESB, STOP APOLOGISING. GET SOME WORK DONE INSTEAD COS YOUR SERVICE IS ****TY AS HELL
AP
Angel P's updateReviewer Update
20 Jun 2025, 15:18Clients do not get paid to call the service provider Rain to resolve issues or is that the new company policy for RAIN CLIENTS
AP
Angel P's update20 Jun 2025, 15:18
Reviewer Update
Clients do not get paid to call the service provider Rain to resolve issues or is that the new company policy for RAIN CLIENTS
AP
Angel P's updateReviewer Update
20 Jun 2025, 15:19DISGUSTED AT YOUR SERVICE LEBELS. EVER SINCE MY COMPLAINT NOT ONE CALL, I REPEAT MOT ONE ****ING CALL FROM RAIN
AP
Angel P's update20 Jun 2025, 15:19
Reviewer Update
DISGUSTED AT YOUR SERVICE LEBELS. EVER SINCE MY COMPLAINT NOT ONE CALL, I REPEAT MOT ONE ****ING CALL FROM RAIN
AP
Angel P's updateReviewer Update
20 Jun 2025, 15:20Maybe I should complain to the Consjmer Protector to get some.kinda ****ing response
AP
Angel P's update20 Jun 2025, 15:20
Reviewer Update
Maybe I should complain to the Consjmer Protector to get some.kinda ****ing response
Rain's replyOfficial
22 Jun 2025, 12:06Hi Angel D,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply22 Jun 2025, 12:06
Official
Hi Angel D,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
AP
Angel P's updateReviewer Update
23 Jun 2025, 15:52STILL NO RESPONSE
AP
Angel P's update23 Jun 2025, 15:52
Reviewer Update
STILL NO RESPONSE
AP
Angel P's updateReviewer Update
04 Jul 2025, 15:13Yes correct
AP
Angel P's update04 Jul 2025, 15:13
Reviewer Update
Yes correct
AP
Angel P's updateReviewer Update
05 Jul 2025, 14:27I never made any arrangements for promise to pay stop messing around. You wasting my time again
AP
Angel P's update05 Jul 2025, 14:27
Reviewer Update
I never made any arrangements for promise to pay stop messing around. You wasting my time again
AP
Angel P's updateReviewer Update
06 Jul 2025, 16:30I made a promise to pay arrangement after the R319 was paid. My service was suspended and I was forced to make the arrangements.
BUT NOW RAIN GETS TO CALL HARDWORKING CLIENTS ****S WHAT A MAKOR DUCK UP YOU ARE RAINGO
TOMORROW CONSUMER PROTECTOR WILL HEAR ABOUT YOUR ***.SERVJCE AND HOW YOU RIP PEOPLE OFF
BUT NOW RAIN GETS TO CALL HARDWORKING CLIENTS ****S WHAT A MAKOR DUCK UP YOU ARE RAINGO
TOMORROW CONSUMER PROTECTOR WILL HEAR ABOUT YOUR ***.SERVJCE AND HOW YOU RIP PEOPLE OFF
AP
Angel P's update06 Jul 2025, 16:30
Reviewer Update
I made a promise to pay arrangement after the R319 was paid. My service was suspended and I was forced to make the arrangements.
BUT NOW RAIN GETS TO CALL HARDWORKING CLIENTS ****S WHAT A MAKOR DUCK UP YOU ARE RAINGO
TOMORROW CONSUMER PROTECTOR WILL HEAR ABOUT YOUR ***.SERVJCE AND HOW YOU RIP PEOPLE OFF
BUT NOW RAIN GETS TO CALL HARDWORKING CLIENTS ****S WHAT A MAKOR DUCK UP YOU ARE RAINGO
TOMORROW CONSUMER PROTECTOR WILL HEAR ABOUT YOUR ***.SERVJCE AND HOW YOU RIP PEOPLE OFF
AP
Angel P's updateReviewer Update
07 Jul 2025, 11:34So what you are saying is that the.cloent is lying. Please refer the dates of my payment and the dates of my promise to pay there is a difference. To Date NOBODY has called me from Rain to ask for an explanation
AP
Angel P's update07 Jul 2025, 11:34
Reviewer Update
So what you are saying is that the.cloent is lying. Please refer the dates of my payment and the dates of my promise to pay there is a difference. To Date NOBODY has called me from Rain to ask for an explanation