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ELSABE S

1 reviews | Active since May 2023

06 Aug 2023, 08:31

RAIN WI-FI INVOICING WITHOUT AGREEMENT

This is the email i send to RAIN without any feedback

This is the final straw. I spoke to Thilisiwe.

I told her that she has to confirm what we agreed to via email BEFORE I re-activate my account

She send the email as promised.

With no Payment amount as agreed.

Also the Date for dt order should have been the 1st ... but she said she will confirm with accounts. As this was the following day.

This never happened

However I DID RECEIVE an email/message stating my merge Sim cards is on it why.

How the He'll.

Nothing was confirmed

Please note seeing that you do not respond to my emails ... calls etc.

I have no joy in finalising an AGREEMENT with you

Herewith as per my mail on the 28 April 2023 where I canceled this account.

I FINALLY CANCEL MY ACCOUNT WITH YOU.

Also advice on the process to send your equipment back.

Your service is shamefull.

I will forward this email. Your response or non. And the service i received from you.

PLEASE CANCELL THE ACCOUNT

Can I send your Equipment back when they are suppose to deliver the simcards.

Also note confirmation of dt order was also canceled due TO YOU NOT RESPONDING can I send your Equipment back when they are suppose to deliver the simcards.

Also note confirmation of dt order was also canceled due TO YOU NOT RESPONDING

Elsabe Schutte

They again invoiced me. Without agreeing to annything as they did not respond on emails. Rain apps phone calls etc

I packed the stuff and are sending to the address on the website.

I just had it

Elsabe Schutte

0
Replies (1)
Rain
Rain's reply06 Aug 2023, 08:41
Official
Hi Elsabe,

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.