RL
Ronel L

1 reviews | Active since Oct 2024

29 Oct 2024, 11:59

Rain wi-fi

My rain Wi-fi was off again liked it was thw swcond time now in on month. I paid my wi-fi every month but the problem is this is a prepaid wi-fi so you pay then you get wi-fi if not pay your wi-fi is off. So I payd for this month and last night they put my wi-fi off. So when I call them like 4 time for this morning and no one pick the phone up. So I send them I email and still now replay. Rain is a bad wi-fi provider. I report you to Hello petter so that other people also can see that RAIN is up to ****t.

0
Replies (3)
Rain
Rain's reply29 Oct 2024, 12:19
Official
Hi Ronel,

Thank you for bringing your connection query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
RL
Ronel L's update29 Oct 2024, 13:02
Reviewer Update
Hi I understand that I was not used the wi-fi for September so the next month I pay to used it again so how must I paid for September if I was not used your wi-fi for that month.
RL
Ronel L's update29 Oct 2024, 13:04
Reviewer Update
And the other thing is I paid for October and last night you put it off but I paid for the holl but now I can't use my wi-fi for the rest of October