JO
Johan O

1 reviews | Active since Aug 2020

27 Aug 2024, 13:40

Rain, why don't you just do the right thing??

My review I posted here on 23 August at 8:28 refer. Except for the courtesy email my review on your thievery is still unanswered until now. Can I expect feedback or must I escalate this?

0
Replies (8)
Rain
Rain's reply27 Aug 2024, 14:04
Official
Hi Johan,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
JO
Johan O's update27 Aug 2024, 15:56
Reviewer Update
Hi Rain, no it does not clear anything as it seems you think I don't understand. If I had no service during August as the service ended in July and was postpaid at the end of July how the hell is it possible that I'm still paying at the end of August for no service in a post service payment environment??
JO
Johan O's update27 Aug 2024, 16:13
Reviewer Update
O for crying out loud!! I HAD NO SERVICE IN AUGUST!!!!!!!!!!!!!!!! SO, I CANNOT BE PAYING FOR ANY SERVICE POST PAID AT THE END OF AUGUST!!!!!!!!!!!!!!!!!!!!!!!!!!!! So next month I will still be paying postpaid for the non-existing service I had in September? You really think people are stupid don't you??
JO
Johan O's update28 Aug 2024, 08:51
Reviewer Update
Good day Rain
I'm waiting
JO
Johan O's update28 Aug 2024, 09:47
Reviewer Update
Hi Rain,
And so, with that you ***** R500-00 from me?
In a postpaid environment you pay the service at the end of that period. Thus, for service rendered in July I paid at the end of July. Then the service gets cancelled at the end of July, so NO services are rendered in August. Come end August I get postpaid charge for NO services rendered.
Now, with your last reply, you shake me off, ***** R500 from me and tell me you are sorry I don't agree with your bully techniques.
Regards
JO
Johan O's update28 Aug 2024, 11:10
Reviewer Update
image.png 45.41 KBHerewith my tax invoice clearly showing the period of the service as July and the amount ex VAT. So, July was paid at the end of July.
JO
Johan O's update29 Aug 2024, 09:16
Reviewer Update
Hi Rain,
Can I have feedback on my last reply to you with the prove in the statement??
Thanks
JO
Johan O's update29 Aug 2024, 09:30
Reviewer Update
Hi Rain,
Listen it is clear you don't understand or cannot read. I have all the statements. Did you even take the time to look at the statement I included in my last message and read what I said??? It clearly shows the services billed was for July and was paid for at the end of July.
What dont you understand, the statement you provided me is clear.