Rain: when it rains it pours

I ordered 2 4G unlimited sims and was billed R958 and was deducted from my account. Keeping in mind that buying this sim at takealot is R1.

On the 31 March my sim was delivered and to my surprise I only received 1(one) sim instead of 2(two). Upon activation of my sim I was told to pay another R479 which was deducted from my account.

my sister ordered the same sim and only R1 was deducted for the sim but i was billed R958 with the same sim.

On the 27 I cancelled on Sim that I had for 250 but to cancelled but am expected to pay for it in total of for both sims 729 or will be disconnected.

One can’t call and they reply to any emails. This company is robbing me in daylight and I have to keep quiet. Unhappy Customer