Rain?? What utter *******!!

To whom it may concern,

I have been a loyal rain client for almost the past 5 years paid my account come hell or high water...A 1000 bucks every month..but now I am being charged for end January's amount aswell...

I have made a partial payment of R499.00 in good faith and have spoken to numerous of people to try and assist me sorting this out but seems your staff can't as I was told..Have you ever?? Why do you employ people that can't help customers sort their bill out??

Like before mentioned I have been with rain for almost 5 years and I am really considering canceling my monthly subscription and paying MTN the R1000.00 with no issues!

I am really stunned!! This have been carrying on for 2 days...and I have no one even trying to help me..NO ONE!

There was only of your employees that knew what he was doing Pule Mokgosi...

Hope this doesn't fall on deaf ears or I will be told I can't be assisted...what utter *******!!!