VT
Vanesse T

1 reviews | Active since Apr 2025

13 Apr 2025, 09:31

RAIN - WHAT SERVICE? THERE IS NONE!

Absolutely appalling!!! We have been with Rain for about 6 months and pay R825 per month for a service we can hardly ever use. We have very limited access to the internet and our router has never displayed "Good / strong signal" instead it is always in the "yellow zone", no matter where we move the router in the house. The past 2 weeks have been especially terrible and we are without internet access more often than not, even as I am typing this review, I have to use mobile data to get it uploaded as I have no internet service. I work from home and this is becoming a real crisis. No help from "Support Team". I highly recommend you to look elsewhere when considering a service provider because you will surely be greatly disappointed if you choose Rain.

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Replies (1)
Rain
Rain's reply13 Apr 2025, 09:49
Official
Hi Vanesse,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.

Thank you.
rain.