Rain what a Joke, there is no after sales service

What I have received is not service.

Logged a ticket on Sonday, no response. called in spoke to Natasha, who promised the problem would be resolved in 24 Hours...... after 24 hours, the problem persisted, called in again spoke to another agent that is clueless, and not able to speak.

Requested for a manager to call..... nothing happened, called back spoke to Kevin who then got Martin on the line, Martin promise to get the Tech department to assist...... what a jock, Mpho phoned, did nothing but irritate me, ended up shouting at him cause he does not listen, I am not able to optimise the router, cause the device is offline. This is to be fixed by them......... I am continually told to optimise and place the route where there is the best signal.... this cannot be done when the device is offline.

I have paid for 5G, but don't get what I have paid for...... Disgusted!!!!!

So very sorry that I have changed and cancelled my previous provided.