GJ
Gerhard J

1 reviews | Active since Jan 2018

14 Aug 2020, 22:31

RAIN. WHAT A JOKE

If there was an option to give them 0 starts i would have so one star for the first year of good service. I have been with rain since they launched but from the beginning of this year what a disgrace. I have tried to come in contact with them this entire year and no one has ever contacted me back. SHAME ON YOU. They get millions from all their customers and no customer service. SHAME ON YOU. My internet is so ****. Im 200m away from their tower and my speed is 0.5 Mbps 24/7. and rain dont give a **** any more. Sis man. you guys just keep disappointing. what happened to the Rain we use to know. If this gets to rain hope they will actually say like i have read in all the other complaints. SOMEONE WILL CONTACT YOU. As if haha. You guys are a joke. So if you actually read this. Contact me and actual customer if you know what that word means. ***

0
Replies (4)
Rain
Rain's reply15 Aug 2020, 09:01
Official
Hi Gerhard J

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline

GJ
Gerhard J's update17 Aug 2020, 17:45
Reviewer Update
***
GJ
Gerhard J's update17 Aug 2020, 17:45
Reviewer Update
gdejager86 @ gmail .com
GJ
Gerhard J's update17 Aug 2020, 17:58
Reviewer Update
Let me make a Promise and i keep mine unlike Rain.co.za. If they dont contact me within 24hrs i will take their tower down. How that for service