WS
Wimpie S

1 reviews | Active since May 2023

19 May 2023, 10:22

Rain wants to ***** from me

Rain is charging me for unprovided service. Usualy if u dont pay they cut your internet. So i havent been using it for a few monts and then when i wanted to activate my rain again i get the surprise of an amount of 4 months in arears. Phoned them and the lady says im paying for the service. I asked what service because the internet was of for few months and the router unplugged. She kept on going on about the service. This is the worst internet provider ever!!!! Useless!!

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Replies (3)
Rain
Rain's reply19 May 2023, 10:46
Official
Hi Wimpie.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
WS
Wimpie S's update19 May 2023, 14:02
Reviewer Update
Good day,

Please note that I am willing to pay for the month that I used but also no longer be using your services so You can come collect your router if you want.

Also it is unacceptable to expect to pay for a couple days that you decide to put the wifi on.
You will be able to see that there was no usage since the router was packed away in the box.

Lookings forward to your response.
WS
Wimpie S's update25 May 2023, 10:15
Reviewer Update
Send me data usage stats for those monts. Router was off. Would like to see. Everyone i know that had rain had this same problem where you try to rip people off