BG
Byron G

1 reviews | Active since Apr 2024

03 Apr 2024, 17:45

Rain want my money back

Stopped my rain internet in December of 2013 Noticed today that they are still debiting my business account R559 for the last 4 months Total R2236 my business closed in December and call Centre agent assured me that my account is on hold till further notice. Rain I want my money back

0
Replies (3)
Rain
Rain's reply03 Apr 2024, 17:52
Official
Hi Byron Geldenhuys,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
BG
Byron G's update04 Apr 2024, 16:17
Reviewer Update
Rain i have no response from you
please see confirmation of cancelation below 18/01/24
Hi BYRON,

Your services are paused immediately. Please let us know once you'd like to resume the services and we'll assist you further

Cheers

rain South Africa


Reference Number: ***1



BG
Byron G's update12 Apr 2024, 09:17
Reviewer Update
Hi Rain the device has been collected please advise if all is on track for refund