MD
Mampho D

1 reviews | Active since Apr 2017

13 Jun 2022, 10:36

Rain wanna take my money by force

I had a an agreement to be debited on the 25th monthly and cancelled on the 10/06/2022 after almost 6 months with them as their network is very bad, only to be told they are still going to deduct again on the 25th as it was scheduled no matter if i still use their services, how is it a month to month service where '' you pay and use'' but when you wanna cancel they take your money by force. I spoke to one of the consultants who said "thats how it is" I am very angry with how they treat their clients 😡😡😡

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Replies (1)
Rain
Rain's reply13 Jun 2022, 10:39
Official
Hi Mampho 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.