AM
Abner M
1 reviews | Active since Sept 2024
13 Dec 2025, 22:45
Rain very Unprofessional
Dear Rain. I have asked for a cancelation in July 2025 due to affordability. My services are inactive but I am still being billed. I keep on getting message to pay on watsup page and after my response, I get this :
“ I understand how frustrating this must be for you, Abner. Since you’ve been in touch with the retentions team, they’re really the best people to help sort out your cancellation and billing concerns. They should be reaching out to you shortly to provide more support.
If there’s anything else on your mind or any other way I can assist in the meantime, just let me know.“
Apparently now my bill is at R3534.00.If I couldn’t afford to pay R589.00 then, how am I going to afford this amount?
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
14 Dec 2025, 08:53Hi Abner
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply14 Dec 2025, 08:53
Official
Hi Abner
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
AM
Abner M's updateReviewer Update
14 Dec 2025, 17:55Wow!
That was an abrupt response and thank you.Just for the record, indeed the billing on my account has been sorted.It has dropped to R437.00.I will send you my address privately.
That was an abrupt response and thank you.Just for the record, indeed the billing on my account has been sorted.It has dropped to R437.00.I will send you my address privately.
AM
Abner M's update14 Dec 2025, 17:55
Reviewer Update
Wow!
That was an abrupt response and thank you.Just for the record, indeed the billing on my account has been sorted.It has dropped to R437.00.I will send you my address privately.
That was an abrupt response and thank you.Just for the record, indeed the billing on my account has been sorted.It has dropped to R437.00.I will send you my address privately.