NH
Naseerah H
1 reviews | Active since May 2020
24 Aug 2020, 18:23
Rain very bad service
Today I'm writing the review and I'm very angry... I have taken out rain service on the 20 July and due to the connectivity I have cancelled it before the 1 August the service I was contacted on the 5 August saying I would be getting my refund with in 7 to 14 working days until today I haven't received anything.... I keep sending emails, I received a reply back on Saturday the 22 August saying i will be getting my refund 5 to 10 working I mean I have been waiting almost 24days already .... I WANT MY REFUND AND I WANT SOMEONE TO PLEASE CALL ME ASAP
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Replies (1)
Rain's replyOfficial
25 Aug 2020, 13:08Hi Naseerah H
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Yeoline
Rain's reply25 Aug 2020, 13:08
Official
Hi Naseerah H
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Yeoline