RAIN VALUES PROFIT OVER SERVICE

I have had a Rain internet plan for a little +/- 2 years now, but since January 2022, the internet has completely become unstable and the DTR has reduced from the 50mb/s I pay for, to less than 3mb/s. I have been logging this issue since January without any resolution at all. Every month since January, I buy more than twice the data I pay Rain R699 for, just to make sure that I get work done. One of their technicians came to check the CPE router and from his computer screen, I saw that their grid was all orange and red meaning they have added more users to their grid than what the grid has capacity to handle. Rain has become obsessed with profits that it doesn't care about the service they provide anymore. Many a times, the internet is completely down and for hours and hours. Do not be fooled into engaging these guys. They have only become concerned about the money you will pay them and not the service they promise to give you. Run away… It is better to get a fibre deal I guess.