JM
Joseph M
1 reviews | Active since Aug 2018
27 Feb 2025, 17:26
Rain Useless Service and Support
There's no need to help anymore. I cancelled my subscription with Rain due to poor Internet connectivity and poor customer service. I will make use of Telkom and I don't want anything to do with Rain's useless service and support. You will lose more customers. I am just one of the millions who are and will be cancelling their subscriptions with you.
Customers out there who are still subscribed with Rain, I do feel sorry for you, you are just wasting your money and them including their support staff are behaving as If they are doing customers a favor.
Helpful (0)
Replies (7)0
Replies (7)JM
Joseph M's updateReviewer Update
27 Feb 2025, 17:29 There's no need to help anymore. I cancelled my subscription with Rain due to poor Internet connectivity and poor customer service. I will make use of Telkom and I don't want anything to do with Rain's useless service and support. You will lose more customers. I am just one of the millions who are and will be cancelling their subscriptions with you.
Customers out there who are still subscribed with Rain, I do feel sorry for you, you are just wasting your money and they, including their support staff, are behaving as If they are doing customers a favor.
Customers out there who are still subscribed with Rain, I do feel sorry for you, you are just wasting your money and they, including their support staff, are behaving as If they are doing customers a favor.
JM
Joseph M's update27 Feb 2025, 17:29
Reviewer Update
There's no need to help anymore. I cancelled my subscription with Rain due to poor Internet connectivity and poor customer service. I will make use of Telkom and I don't want anything to do with Rain's useless service and support. You will lose more customers. I am just one of the millions who are and will be cancelling their subscriptions with you.
Customers out there who are still subscribed with Rain, I do feel sorry for you, you are just wasting your money and they, including their support staff, are behaving as If they are doing customers a favor.
Customers out there who are still subscribed with Rain, I do feel sorry for you, you are just wasting your money and they, including their support staff, are behaving as If they are doing customers a favor.
Rain's replyOfficial
27 Feb 2025, 20:03Hi Joseph,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your network query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your network query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply27 Feb 2025, 20:03
Official
Hi Joseph,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your network query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your network query and will be in touch with you to assist further.
Thank you.
rain.
JM
Joseph M's updateReviewer Update
27 Feb 2025, 20:58Ya'll are useless and full of empty promises. I hope and pray everyone of your customers see your true colors as Rain. I am not interested in you **** customer services and useless, good for nothing support personnel.
JM
Joseph M's update27 Feb 2025, 20:58
Reviewer Update
Ya'll are useless and full of empty promises. I hope and pray everyone of your customers see your true colors as Rain. I am not interested in you **** customer services and useless, good for nothing support personnel.
JM
Joseph M's updateReviewer Update
27 Feb 2025, 20:59I am not interested. I have cancelled my subscription with Rain
JM
Joseph M's update27 Feb 2025, 20:59
Reviewer Update
I am not interested. I have cancelled my subscription with Rain
JM
Joseph M's updateReviewer Update
27 Feb 2025, 22:06Don't talk nonsene. Ya'll working on it for the past 3 weeks now. Never mind. I already switched to MTN. If they are useless, then I will cancel them as well. Bunch of useless Service providers and support staff
JM
Joseph M's update27 Feb 2025, 22:06
Reviewer Update
Don't talk nonsene. Ya'll working on it for the past 3 weeks now. Never mind. I already switched to MTN. If they are useless, then I will cancel them as well. Bunch of useless Service providers and support staff
JM
Joseph M's updateReviewer Update
28 Feb 2025, 04:02Reboot Router, Plug Out, Plug Back in and switch back on after 5 minutes. that's all you and your support staff ****en know.
JM
Joseph M's update28 Feb 2025, 04:02
Reviewer Update
Reboot Router, Plug Out, Plug Back in and switch back on after 5 minutes. that's all you and your support staff ****en know.
JM
Joseph M's updateReviewer Update
28 Feb 2025, 08:38Too late for all that. Where was RAIN when my child couldn't connect to her classes for 2 weeks because she's doing home schooling. Where was RAIN when I needed help to do my work remotely? NOWHERE. The damage has been done already. Please collect your Router. MTN is on its way. Hope they don't **** up like yall did
JM
Joseph M's update28 Feb 2025, 08:38
Reviewer Update
Too late for all that. Where was RAIN when my child couldn't connect to her classes for 2 weeks because she's doing home schooling. Where was RAIN when I needed help to do my work remotely? NOWHERE. The damage has been done already. Please collect your Router. MTN is on its way. Hope they don't **** up like yall did