TV
Thandi V

1 reviews | Active since Jun 2022

20 Jun 2022, 13:25

Rain - unresponsive *******

It has been three month of cancelling my RAIN subscription. Some of the tickets that were created were either not responded to or a confirmation sent to my email. I had one agent call me promising that the ticket will be resolved in 48 hours. If I have a problem just reply to the email but 13 requests later they have not responded yet again and attempted to take money out of my account.

0
Replies (2)
Rain
Rain's reply20 Jun 2022, 13:34
Official
Hi Thandi 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain.
TV
Thandi V's update20 Jun 2022, 13:36
Reviewer Update
Really appreciated.