KM
Khutso M

1 reviews | Active since Mar 2022

22 Feb 2024, 12:59

Rain unlimited sim is a ****.if you don't wanna be stuck paying for internet you are not receiving please stay away

****, once you are in they want you to keep paying even though you no longer need their services, they refuse to cancel and its not a contract It was supposed to be pay as you use, if not paid they close the sim. Unfortunately I relocated and there was no internet where I relocated to. I paid the sim, made calls and sent cancelation emails with no luck of them replying.I sent a request to get a new sim as a new application. They called fast, explained my problems, they said they are transfering me to the relevant department. And with no luck several times they don't pick up our calls....im stuck with them adding money month to month and they are not providing any services.their sim card has been long closed.

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Replies (2)
Rain
Rain's reply22 Feb 2024, 13:18
Official
Hi Khutso. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain. 

KM
Khutso M's update22 Feb 2024, 14:10
Reviewer Update
Settle what without the sim.your sim was no longer working., I paid for what I did not use and tried closing with no luck. I moved to another network which has been working very good and no longer have any rain sim.all I see is money going up