RAIN UNLIMITED DATA IS A ****

Bought unlimited data last month it barely connect and Rain excuse was Loadshedding, On 26.11.2021 bought Rain Unlimited Data and it is not connecting at all and they're refusing to refund me...their support had failed to to assist me connect so I can be able to work from home. SO BASICALLY I PAID FOR NOTHING BECAUSE rain HAD FAILED TO PROVIDE ME WITH THE SERVICES I PAID FOR