Rain unfair billing

Rain billing

Last month I was disconnected as I had not paid and was on a holiday. I came back on the 20th and asked to connect and pay on pro-rata rates and I was told that the wi-fi remains connected even if I had not paid, to prove this I was told to restart the decoder and indeed it worked without any payment. 10 days later then I am disconnected because I had not paid whereas last month that rule was not app****. This whole situation means that rain ****** me last month made me to pay a full amount claiming it doesn’t disconnect if you haven’t paid but it actually does. I had to pay for the days I was not using the network, then they **** about not disconnecting it even if it’s not paid. Why is it now disconnected now that I have not made a payment but last month it was disconnected even if I had not made the payment? Rain are just ****mers and made me pay a full amount for the remaining days. Zero starts from me.