RAIN TRYING TO **********LY CLAIM MONEY THAT HAS LREADY BEEN PAID TO THEM.

I am actually getting very tired of Rain Now. I just received an sms stating that my rain will be disconnected due to an outstanding bill. Kindly note that I have no outstanding payments. If rain did not collect them then I would do an EFT payment. I made a EFT In December and the bank confirmed that this was received successfully.

It reflects that you will be DOUBLE DEBITING my account in January with an amount of R 958.00. I have made a payment in December and according to my knowledge, I only need to pay in February again as the system stated after I made that payment.I actually paid it in advance!

I will make sure that I put you guys all over the media for trying to ****** money out of me. This is b*s. am expecting my rain to be active as I have paid. Just last week you guys connected me for two days and no payment was outstanding. When I asked what had happened you advised me that there was loading shedding in my area when there wasn’t and then said that when it rains then it affect my internet which is also bull.

I will cancel with rain and find another provider very soon if this unprofessionalism is not resolved. I will make sure that all my friends also cancel and find other providers!