RP
Ranlee P
1 reviews | Active since Mar 2009
02 Feb 2023, 16:39
Rain totally clueless on how to solve an activation
My experience with Rain has been quite terrible so far, from my first interaction with a guy called Kenan to my device being delivered, 24 hours later not activated. Call centre is clueless on how to fix. Their solution is just wait. Shows as being queued for delivery even though I have received the device and been already rica'ed by couriers. Shows alot of confusion on rain's part in managing client experience. Really bad.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
02 Feb 2023, 16:44Hi Ranlee.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply02 Feb 2023, 16:44
Official
Hi Ranlee.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
RP
Ranlee P's updateReviewer Update
03 Feb 2023, 12:22NN4VHD 43938
RP
Ranlee P's update03 Feb 2023, 12:22
Reviewer Update
NN4VHD 43938
RP
Ranlee P's updateReviewer Update
03 Feb 2023, 12:29I had to call the couriers and they informed me the sim has been rica'ed and all documents has now been delivered to Rain as per ref Rain341991 and now rain must activate.
RP
Ranlee P's update03 Feb 2023, 12:29
Reviewer Update
I had to call the couriers and they informed me the sim has been rica'ed and all documents has now been delivered to Rain as per ref Rain341991 and now rain must activate.