CS
Calvin S

1 reviews | Active since Oct 2016

22 Mar 2023, 09:54

RAIN: Top performer in ********** service provider

RAIN has got the most ********** service ever in the history of internet service providers, in fact, if there was an asshole championship of internet service providers, RAIN would be the only contender and would continuously win the title unopposed.

It has been three weeks of struggling with an internet connection that keeps disconnecting, I had to make alternative means to make sure my staff is able to work whilst I am fully paying for service from RAIN and rain will not in any way compensate me the funds I had to use to procure alternative internet service nor will they refund me funds for all the days I could not utilise the service I have fully paid.

RAIN Step up or ship out if you can't provide service as it is frustrating and affects our businesses negatively.

If you are considering signing up with RAIN, budget extra cash because the one thing RAIN guarantees, is that you will get **** service and end up having to get service elsewhere.

0
Replies (5)
Rain
Rain's reply22 Mar 2023, 10:03
Official
Hi Calvin.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain. 
CS
Calvin S's update22 Mar 2023, 11:02
Reviewer Update
Catlin street, Germiston
CS
Calvin S's update22 Mar 2023, 12:02
Reviewer Update
You're useless apology is not going to bring back the money I spent due to the unavailability of your service.

We were advised that the network would default back to the 4g tower in the event there is an issue with the 5g towers, why the hell is that not happening?
CS
Calvin S's update22 Mar 2023, 15:01
Reviewer Update
It's already set to be on Auto and I'm not using Huawei but OPPO by the way. So what am I supposed to do, are you guys to credit me the funds back for all the time i could not use your service that i paid for in full?
CS
Calvin S's update22 Mar 2023, 15:54
Reviewer Update
Can I please have an email with the above confirmation with the number of days to be credited because I have had this issue since the 4th of March