RAIN TOOK MONEY FROM MY ACCOUNT WITHOUT ANY REASON AFTER I HAD CANCELLED MY SUBSCRIPTION

Worst customer service. I have cancelled my subscription with rain and I specifically asked whether there would be more payments that need to be made after cancellation - a person from rain confirmed via e-mail that there would be no further deductions from my account. A week later money has been deducted from my bank account for rain. Immediately I tried to contact rain without any luck. Not one person had rep**** on any of my emails.

When it came to setting up my contract they would reply within 24 hours. But when it comes to queries or explaining their ***** like behaviour then they’re quiet. It’s been a whole week now.

Absolutely shocking service.