MD
Mark Devante-Moncton

1 reviews | Active since Nov 2021

16 Nov 2023, 17:32

Rain Throttling Our Signal

Rain pushed our signal further away and we are now receiving poor signal. They sent a technician to check this but he said he wasn't responsible to resolve this.

Not only did Rain push our signal further away. But they are also THROTTLING our signal during peak hours such that we only receive max less than 32 mpbs download speed when we are paying for 60 Mbps. This is heart-rending.

0
Replies (2)
Rain
Rain's reply16 Nov 2023, 18:15
Official
Hi Mark 

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.
MD
Mark Devante-Moncton's update18 Nov 2023, 19:00
Reviewer Update
Why send a technician when you deliberately shift the signal away and throttle service so you can make more money? You are ****mers