RK
Rynardt K

1 reviews | Active since May 2012

20 Jul 2021, 15:25

Rain throttling internet speed - Download at only 0.37Mbps

My internet speed was fine until this morning. My download speed dropped to a whopping 0.37Mbps and Upload speed is still constant at 19.96Mbps. This is a clear indication of being throttled as congestion on the network will reduce both download and upload speeds. I am working from home and have 2 children doing home schooling. My work requires constant video conferences and my kids also have videos to watch for their schoolwork. It is impossible to work like this.

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Replies (1)
RK
Rynardt K's update21 Jul 2021, 09:57
Reviewer Update
After this review of mine, Rain sent me a message stating that my Rain site does not have an alarm, whatever that is supposed to mean, and that I need to take my sim card out of the device after switching it off and wait for 10 minutes. Being a fool, I did as they asked me and started everything up again.
As it came to not being a surprise, the download speed is still only 0.34Mbps. But boy does the upload speed still perform - what help is that?
Then I send them a private message stating it's still not working, then I get ignored.