CJ
Charles J

1 reviews | Active since Sept 2020

12 Nov 2020, 12:28

rain think twice before ordering

Order Rain 5G and it was dispatched the next working day.

However problem came up when RAM couriers didn't have my correct cell number. Didn't want to accommodate a afternoon drop off. So I gave them my work address they then didn't delivery because they forgot to update my number waybill.

Now the unit ahs been return . I have already paid for month subscription!

Also I cant seem to get hold of Rain to resolve! Feel as if I have been ****med.

0
Replies (2)
Rain
Rain's reply12 Nov 2020, 12:41
Official
Hi Charles 

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Yeoline
CJ
Charles J's update12 Nov 2020, 12:57
Reviewer Update
Hi Yeoline

That would be appreciated.

***

Regards
Charl