RW
Raymond W
1 reviews | Active since Jun 2013
12 Apr 2021, 10:53
Rain *******!!
I have cancelled my Rain subscription Feb. They even collected there device a week later, but they continue to bill the R999 on my credit card. They don't have a contact number so you cant speak to a service consultant. All communication is done by logging a service request on their website and then, if you are lucky, someone might get back to you via email 2 weeks later. Rain, if you don't refund me my money I will go and lay a charge of theft against you.. You are *****ing my money without providing a service.
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Replies (1)Rain's replyOfficial
12 Apr 2021, 11:12Good morning, Raymond.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistence.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistence.
Thank you
Kind Regards
rain
Rain's reply12 Apr 2021, 11:12
Official
Good morning, Raymond.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistence.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistence.
Thank you
Kind Regards
rain
