RW
Raymond W

1 reviews | Active since Jun 2013

12 Apr 2021, 10:53

Rain *******!!

I have cancelled my Rain subscription Feb. They even collected there device a week later, but they continue to bill the R999 on my credit card. They don't have a contact number so you cant speak to a service consultant. All communication is done by logging a service request on their website and then, if you are lucky, someone might get back to you via email 2 weeks later. Rain, if you don't refund me my money I will go and lay a charge of theft against you.. You are *****ing my money without providing a service.

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Replies (1)
Rain
Rain's reply12 Apr 2021, 11:12
Official
Good morning, Raymond.

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistence.

Thank you 

Kind Regards 
rain