CS
Catherina S

1 reviews | Active since May 2022

15 Mar 2023, 13:40

Rain - *******!!!!!

Just taking money from my account AFTER I cancelled the contract So on other words they are *******

And when you try to send an email to *** the email just suddenly does not exist!!!

And they just DO NOT care to contact you back

UTTERLY UTTERLY USELESS

0
Replies (3)
Rain
Rain's reply15 Mar 2023, 14:01
Official
Hi Catherina.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
CS
Catherina S's update15 Mar 2023, 14:32
Reviewer Update
These words below were YOUR words on the email sent to me on 18 February 2023 at 16:17pm

"Hi Catherina, Thank you for taking my call. As per our telephonic conversation, we will be processing the cancellation of your 5G subscription, and it will be effective on the last day of the month."

The last DAY of THE MONTH of February NOT March
CS
Catherina S's update15 Mar 2023, 14:54
Reviewer Update
So you say it is okay to just take money for a whole month we did not use any of your services??