jS
jan S

1 reviews | Active since Jan 2015

12 Jan 2023, 18:10

Rain *****s scoundrals!

I cancelled my service on 3 different occasions and then I get told that I am in arrears and then Rain *****s R1300 out of my bank account with no approval from me. Then they send me an email confirming that they will refund me within 5 to 7 working days.. its been 8 working days now and they have not returned the money they stole from me yet. They are *****s and I do not recommend anyone to deal with them.

0
Replies (18)
Rain
Rain's reply12 Jan 2023, 18:31
Official
 Hi Jan
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
jS
jan S's update12 Jan 2023, 20:31
Reviewer Update
You took my money *******y i want it back. I cacelled 5g with you or several occasion you sales people told me i can still use the 5g router on the 4g sim that is why it was never returned go listen to you voice recording...i want my money back all of it. Once i have my money you stole from my account back and you have credited the 5g bill and collected the router then I will make an payment. This is how it was supposed to have been done from the start but your stupid sales people had me under false information and this is why we have this problem now. Pay back the money you stole from me! Also I have an email from your call center supervisor on the 31st of Dec that you WILL refund me within 5 to 7 working days so unfortunatley you can not go back on your word.
jS
jan S's update13 Jan 2023, 08:28
Reviewer Update
I did not give you permission to take that amount. Refund my money now. You stole from me. I can see on Hello peter you steel from people on a regular basis. I want my money back. You took food off my table without my permission you *****ed up my account you and your *********** sales team go listen to the voice recordings.

Refund me now!
jS
jan S's update13 Jan 2023, 11:23
Reviewer Update
You better refund my money and cancel all services. Better yet Ill sell your router to replace the money you stole from me.
jS
jan S's update13 Jan 2023, 12:02
Reviewer Update
You can process the refund
Capitec
Savings
***

If I do not have the money youvstole back by tomorrow ill sell the router to compensate.
jS
jan S's update13 Jan 2023, 12:29
Reviewer Update
So after the ****** money and the Credit of the 5g and the return of the router how much wil i still owe?
jS
jan S's update13 Jan 2023, 14:16
Reviewer Update
It is 9 B Bousfield ave George Western Cape not in the house the Garden flat.
jS
jan S's update18 Jan 2023, 09:22
Reviewer Update
Please send me proof of Credit and cancellation. When are you collecting the router?
jS
jan S's update18 Jan 2023, 10:35
Reviewer Update
Send proof of cancelation
jS
jan S's update25 Jan 2023, 09:08
Reviewer Update
Please send proof of reception of router.
jS
jan S's update25 Jan 2023, 10:01
Reviewer Update
I sent the router back. Did you receive it?
jS
jan S's update28 Jan 2023, 12:12
Reviewer Update
So i have a friend who also cancelled her service with you on several occasions and you also still keep taking her debit order every month. You guys are a special kind of *****.....I told her to report you to Hello Peter. Thats the only way to get results.
jS
jan S's update10 Feb 2023, 23:30
Reviewer Update
Why are you trying to ***** R289.40 from my account when you said after the Credit etc ill owe R147.70 your message to me 13 Jan at 13:24.......
jS
jan S's update11 Feb 2023, 09:10
Reviewer Update
So why are you trying to ***** R289.40??????? ******* you are.
jS
jan S's update11 Feb 2023, 12:00
Reviewer Update
You are not answering my question. WHY ARE YOU DEBITING MY ACCOUNT FOR R289.40 WHEN I OWE R147.70???????????
jS
jan S's update11 Feb 2023, 14:02
Reviewer Update
You are still not answering my question. Why if i owe R174.70 are you taking R289.40. Why Why Why???????
jS
jan S's update11 Feb 2023, 14:05
Reviewer Update
You are still not answering my question. Why if i owe R174.70 are you taking R289.40. Why Why Why???????
jS
jan S's update11 Feb 2023, 18:32
Reviewer Update
Run the R147.70 again on 26 Feb. Not before Not after.