MB
Mary-Anne Bottyan

1 reviews | Active since Apr 2021

02 Apr 2021, 08:37

Rain theft

Cancelled my simcard last month. I have just been debited AGAIN for April with no option to cancel or remove my card. I have no access to the services I am being billed for. This is theft!

0
Replies (1)
Rain
Rain's reply02 Apr 2021, 08:48
Official
Good morning, Marry-Anne.

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.

I have escalated your ticket to the billing team for further assistance.

Thank you 

Regards 
rain