PB
Phumzile B

1 reviews | Active since Nov 2023

24 Nov 2023, 08:48

Rain the worst WiFi service

Worst service ever. I had connection issues since August 2023, would call if not almost daily, using airtime that I needed to save for buying data though I had a WIFI at home that never worked. As soon as I was tired after 4 months of being debited amounts for something that does not even work , they still explained policies that I’d still be debited even in I’m cancelling. That’s actually the time I now got a call and some attention with cancellation. I’ll wait and see if the Technician will now come as they promised. Worst Network, Worst Service and I thought it would be different experience with me because I had heard a lot of people complain about the same issues I now faced as well.

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Replies (1)
Rain
Rain's reply24 Nov 2023, 10:07
Official
Hi Phumzile Baloyi. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain.