AC
Alastair C

1 reviews | Active since May 2022

25 May 2022, 07:13

RAIN THE WORST SERVICE PROVIDER EVER--SOUTH AFRICANS STAY AWAY FROM THEM

WORST INTERNET PROVIDER EVER !!!!

DEAR CEO OF RAIN (IF THERE IS ONE)

SIR UNDER YOUR STEWARDSHIP RAIN IS FAILING ME AND SO MANY SOUTH AFRICANS WITH THEIR POOR PERFORMANCE.LET BE FAIR I ONLY TALKING ABOUT THE *********** ONES WHO ASSISTED ME WITH MY ACCOUNT.SIR I BEGGED YOU TO DEAL WITH THESE CULPRITS THAT CAUSE HARDSHIP ON SO MANY PEOPLE,WITH THEIR UNDERPERFORMANCE.IT REMINDS ME OF THE DARK OLD DAYS WHERE ONE DONT HAVE A VOICE AND ONE SHOULD JUST ACCEPT THE OPPRESORS DECISIONS.YOUR COMPANY ARE OPPRESING ME AND THEY DID NOT HEED MY CALL.BECAUSE NOTHING THEIR PROMISE CAME TO PASS.COULD I JUST BE IMMEDIATLY BE REFUNDED TODAY I BEG YOU PLEASE..BECAUSE THIS R700 IS WHAT I URGENTLY NEED.SIR COULD YOU PLEASE EXPIDITE THIS MATTER.WHY SHOULD I SUFFER SIR..PLEASE TELL ME!!!!!! MY STORY ARE AS FOLLOWS IF YOU LIKE TO HEAR :

MY CALL ON ALL RAIN USERS HAVING DIFFICULTY WITH RAIN SHOULD IMMEDIATLY TERMINATE THEIR MEMBERSHIP

LAST MONTH I WAS PROMISE THAT MY RAIN DEDUCTION WILL NOT TAKE PLACE IN THE MONTH OF MAY 22.I AT FIRST REQUESTED A REFUND FROM RAIN FOR THE DEDUCTION IN APRIL AND I WAS TOLD THE DEDUCTION WAS FOR MARCH ALTHOUGH I DID NOT USE THIER DATA.I WAS PROMISED BY THEIR CONSULTANTS ON TWO OCCASSIONS THAT I WILL BE REFUNDED WITHIN 7 DAYS FOR THE DEDUCTION IN APRIL.RAIN SUPERVISORS CALLED ME AND APOLOGISE.I ACCEPTED THEIR EXPLANATION THAT I WILL NOT GET A REFUND FOR APRIL.THEIR SUPERVISORS ENSURED ME THAT IN THE MONTH OF MAY THERE WILL BE NO DEDUCTION,I HAVE CANCEL MY MEMBERSHIP WITH RAIN MARCH AND ITS MAY ALREADY.

I THINK THE *********** SUPERVISORS THAT CALLED ME SHOULD BE FIRED.THEY MADE A PROMISE TO ME THAT THERE WILL NOT BE ANY DEDUCTION FOR THE MONTH OF MAY AND THEY WILL CANCEL MY MONTHLY DEDUCTION.TO MY SUPRISE THIS MORNING OF MY SALARY PAYDAY R 700 WAS DEDUCTED AGAIN.

DEAR CEO;PLEASE REFUND MY R 7000 BY BUSINESS TODAY.I AM IN NEED OF IT BY TODAY.CAN YOU ALSO PROVIDE ME WITH A LETTER THAT STATES THAT MY MEMBERSHIP WITH YOU ARE CANCEL ASAP.BECAUSE YOUR SUPERVISORS THAT CALLED ME ARE UTTERLY USELESS.

THIS IS THE WORST EXPERIENCE IN MY LIFE FROM SUCH AN STAR ACCLAIM INTERNET SERVICE PROVIDER.

PLEASE ATTEND TO MY CASE ASAP

0
Replies (3)
Rain
Rain's reply25 May 2022, 08:01
Official
Hi Alastair 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
AC
Alastair C's update25 May 2022, 08:15
Reviewer Update
Good day, this is the same response I got last time and see the result is still the same. Can I be refunded please today and can one of your competent seniors please call me on ***
AC
Alastair C's update25 May 2022, 11:21
Reviewer Update
The Rain is a bad service provider :

Good day, I am still trying to get a response from you concerning my first response. Just 9 minutes ago I called your offices and nothing has been done so far. If I ask for management they tell me they are not available. How can I wait 7 days for a refund if Rain have messed up and not kept they promise. Can your manage please contact me, I need my refund today.