MM
Mickey M

1 reviews | Active since Oct 2019

11 Jun 2022, 16:24

Rain the worst service provider

I have been with Rain since the begining of lockdown and at first I did 4G, I was then late last year offered an "upgrade" to 5G and I accepted but I must say that I am sooo not impressed with the service. As I am typing now I have been off the internet for the past 3 days and had to spend over a thousand rands on Data whilst having a "service" that I am paying for and not to mention that I have lost thousands of rands in business. Thursday when this all started I spent a lot on calls and holding for them and likewise today. I am extremely disappointed.

0
Replies (3)
Rain
Rain's reply11 Jun 2022, 16:37
Official
Hi Mickey 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
MM
Mickey M's update11 Jun 2022, 17:34
Reviewer Update
And how long does it take for your technicians to do this? It has been three days already.
Rain
Rain's reply11 Jun 2022, 18:03
Official
I will request ET from them.