Hellopeter
Share Your Experience
ND
Nigel D

1 reviews | Active since Dec 2018

03 Jul 2022, 12:23

Rain - The Worst Network Service Provider

After all the discussions on Hello Peter, and waiting for a solution, Rain came to collect their router, on the 1st July, yet no response on my refund request! Well done to a useless, Network Service Provider. You should be ashamed, providing services to the people of SA, it’s companies like you that give our country a bad name when it come to service delivery and after sales service. I also had no response on my refund, I am glad that I am done with them. I’m signing up with WiRUlink, it can’t be worse than Rain.

0
Replies (7)
Rain
Rain's reply03 Jul 2022, 12:27
Official
Hi Nigel 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
ND
Nigel D's update03 Jul 2022, 14:54
Reviewer Update
You must be joking! May and June was paid for, how did I stay connected? I requested a refund for the days that I did not have connectivity and obviously you are not very keen to do the refund because, you in the game of just making money, and sucking people dry for a **** service!
ND
Nigel D's update03 Jul 2022, 14:59
Reviewer Update
Go check your records, there was a double payment in May 2022, hence I did not pay for June 2022. Get your facts straight, you can’t evens do that! I guess *********** is your game!
ND
Nigel D's update03 Jul 2022, 16:57
Reviewer Update
Ask your finance department to check the payments. Get your facts straight!
ND
Nigel D's update03 Jul 2022, 19:22
Reviewer Update
You must be an idiot if ñ you didn’t check with them first Bru. So get your facts straight before you accuse me of owing you money!
ND
Nigel D's update03 Jul 2022, 19:44
Reviewer Update
If you do not find my payments, I will provide you with proof, and once again show your incompetence.
Rain
Rain's reply04 Jul 2022, 10:53
Official
Hi 

Please note that there is only one payment in May.