NM
Ntsiki M

1 reviews | Active since Sept 2020

15 May 2024, 09:02

RAIN-THE WORST NETWORK SERVICE

Utterly useless network service.Been out of network connection for almost 2 weeks,called to log a call..was promised that a technician will be sent and NOTHING!Getting billed daily for a service not rendered.Everytime I make a follow up,I get a different reference number,but no help.RAIN is the WORST network service ever with useless consultants!!

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Replies (2)
Rain
Rain's reply15 May 2024, 09:33
Official
Hi Ntsiki Magengenene

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
NM
Ntsiki M's update15 May 2024, 14:41
Reviewer Update
How long does it take for “your dashers” to be in contact with your customers ? I logged a complaint on the 06th May…That is 2 weeks without network service!!This is despite the numerous follow up calls I had made and I was never assisted !!