Rain, the worst ISP.

I have been a new customer of Rain for the past 2 weeks and in all honestly I must inform the public that they are even worse than Telkom when it comes down to connectivity and data transfer speed. The first two days I had fair download speeds, +_ 12mbps, and was never disconnected. From day 3 I have battled to get online and the speeds are absolutely dismal, +_ 0.4mbps download with LTE. Their Customer Support is non-existent and all mails go unanswered. One only has to go on social media to see all the negative comments from disgruntled customers. Bear in mind, I live a mere 0.57kms and 0.65kms from the two Rain towers nearest me and I am unable to connect to the internet. Every now and then connection will be establiished for mere minutes before falling away. I have inserted Rains APN into the router and there is no improvement. I give Rain a chance to contact me and see if they can address my problem otherwise I cancel my new account at the end of the month. Personally, I think Rain have taken on too many clients and the towers are over-loaded with users. There are some clients who enjoy good connections and speeds in certain areas but they are in the minority. I just wish Rain Support would talk to their customers and not ignore their calls for help. Rain, the ball is in your court.