MD
Mthunzi D

1 reviews | Active since Jul 2020

29 Jul 2020, 19:16

Rain- the worst ISP

I got my sim today. Uncapped 4g. Useless. I cant getting disconnected from work meetings.

I cannot believe l left Telkom for this. Even cellc is far better than this.

The price is unbeatable but you still wont be able to use the product. This right here is a ****.

0
Replies (2)
Rain
Rain's reply30 Jul 2020, 08:13
Official
Hi Mthunzi

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline
MD
Mthunzi D's update30 Jul 2020, 15:44
Reviewer Update
Hi Yeoline/Rain

I was using the 4g sim on Huawei P20 lite. I remembered that sometimes network quality is sometimes affected by the device you are using. I then switched the sim to my Huawei P40 and there was a big difference, on the P40 the network is fast enough. Its averaging 9mbps on the P40 compared to 1mbps on the P20 lite.

This information could also help others who were experiencing the same issues l was experiencing.

Kind regards
Mthunzi