YD
Yushra D

1 reviews | Active since Mar 2016

04 Aug 2020, 06:02

RAIN THE WORST INTERNET SERVICE PROVIDER

Rain is the worst internet service provider. I will not recommend anyone to take sign up for their service. They quick to take your money but when you complain to them about their internet speed you complain but the complaints fall on deaf ears. They are daylight ******s. They take your money but you get no service from them. I am paying for something that is not working. When you ask them for help it's always the tower in your area that is faulty, but it's their service actually. No responsibility is being taken from their side. The agent says it your card out of the router and then it will work. I don't even know why I even gave them one star they shouldn't even have gotten a star. I don't even have a reference number because they don't want to answer to my response anymore. I wonder if they even respond to the complaints on this site.

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Replies (2)
Rain
Rain's reply04 Aug 2020, 12:18
Official
Hi Yushra

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
YD
Yushra D's update04 Aug 2020, 17:47
Reviewer Update
True to your poor service delivery I have still not been contacted by an agent. You should be ashamed of yourselves for taking our money and not delivering on your service. You have no shame. When the 1st of the month hits the first thing rain does is collect their money, but they not even ashamed to take it from you knowing that they not servicing those that are wanting their services. Sorry to say this but the way you doing business you won't survive.