KM
Kgothatso M

1 reviews | Active since Jul 2018

11 Jun 2024, 16:30

Rain the worst ever

This has to be the worst ****** in the world after ANC. I took a Sim card for data only and it's been a few years now. Normally if you don't pay they simply cancel your connection and then life goes on.

I broke my fone and couldn't fix it for a while so I just waited to fix and to re instate. Only to realize that I've accumulated up to R2000.00 in arrears, for data connection I never had? Like this has to be the worst way to take money from people.

Let me discourage anyone now not to attempt rain. Worst part I live in a region where the connection is also not so good. Please be advised not to take it. I soke to some support service about the matter and she never got back to me. Like what the hell?

0
Replies (3)
Rain
Rain's reply11 Jun 2024, 16:43
Official
Hi

We're sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
KM
Kgothatso M's update11 Jun 2024, 18:33
Reviewer Update
How is 1 expected to pay for services not rendered? I don't think the principle is being understood here. One could assume that one month of unaid services is justified to bill. Not 2 or more. Your own system automatically switched off connection. How did you get to R1 265.71? Please fix your house. If this is not ficmxed I'm willing to take this matter forward because this is *****ulent and unprofessional. The PFMA provides for this ******* collection by companies. Any billing by an organisation for services not rendered is *****. And you hand me over?
KM
Kgothatso M's update13 Jun 2024, 13:03
Reviewer Update
There service were never utilized because your system shut down my connection. And no I'm not liable for payment and I will take the matter forward. And don't thank me. You are worse than ****mers and regret ever trusting this poor company. Jerr