RAIN-THE WORST EVER!~!!

I cancelled Rain on the 3rd of July 2025. I have reference number and everything. Now for the last month they are trying to deduct money from my account, I logged a complaint on the WA query line, I have all the messages still, all I get is I’ve passed along your cancellation request to our retentions team under ticket number *#***7*. They’ll look into your cancellation and the charge for July, and if a refund is due, they’ll take care of it. You can expect an update from them soon. If there’s anything else you need, just let me know. THEN the next day they are trying to take money out of my account again and again and again. Daily bank charges!! I went to the bank and changed my card, 2 days later still the same issue. I now have to resolve closing my bank account and open a new one, all this is just costing me money!!