RAIN: The worse network provider for 2021 awards

I have been a subscriber of the Rain Internet Service Provider from August 2021 & have experienced connectivity problems throughout the time I joined them. Whenever I log a ticket, i seem to get the same response: switch the router off & on, reset router, change router position etc. When it is time for them to take my money, they can do that part right. to me it seems that even though I am paying for an uncapped package, I am being throttled at certain times. I believe this to be misleading to your customers. I have once again logged a ticket today but have received no help & am still experiencing connectivity problems. I have not received a response from any technicians as well. quite frankly, RAIN is the worse network to be a customer off.