1 reviews | Active since Nov 2019
Rain, the **** of a life time....
Worst experience from the get go.
For a company with so many network issues you surely have the worst customer server set up. No one is ever able to get a hold of your customer support. 800 rand a month, for what? The odd chance that at some point in the month I'll get atleast 10mbps with no upload speed at all. And whenever I eventually get hold of your support it's the same bull**** reasons, "Oh our tower is down" been the same excuse for the past 8 months. How do you do business like that?
It's down right *******.
Wouldn't recommend, to anyone, support is never available. But go to their website and request a sales call, guaranteed half the company calls you. 8 - 9 calls in the first 5 minutes. Now how is that. But when you call customer support not a soul to answer the call. And when they do, they're ***********. How do you have people thag don't know anything about your company and how networks work, handling support for your company. The bull**** reasons they give are to laugh at. Can't imagine how many customers get fooled into continuous payments for service never rendered. But they get away with it because the customer has no clue.
You guys are ********** and the beat of them!!!
This company shouldn't be allowed d to operate. For a number of reasons :
Failure to sustain the very lively hood of their company (Towers always down)
Support that has no knowledge what so ever.
Impossible to get hold of.
Plans displaying 30 - 10mbps, customers lucky to get 10mbps on a good day.
And the list goes on.
Hi Valentino
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Hi Valentino
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
