Rain the most useless customer service

So rain it has now come to this .... On the 13 December I moved to another area now keep in mind I have checked on your website and confirmed with your rain go chat bot that the area has 4g wifi I was fine with it . 1st call to the call centre : I should restart my wifi and move it and do the same again 2nd call to the call- they will restart it and I should give it a min or so 3rd call -4th call - 5th call - all the ay to number 9 for to tell me no its because I relocated from 1168 woodlands drive to the new area and I didn't notify rain what you little idiots dont understand is I last lived in woodlands drive in 2023 and I had no issues to reconnect in theresapark Pretoria ok fine fix it still the same. 11th call no mam you should be lucky to have signal because we dont cover that area yet your website states "COVERAGE" NOT AVAILABLE that i should atleast have 4G i have sent numerous responses to your AI WhatsApp chat and to the call centre I want a manger to call me yet its only consultants calling me.

I always pay my debit order on time not once missed a payment but when its time for a manager to call me or assist a complaining client they are no where to be found.