TK
Thulani K
1 reviews | Active since Jul 2023
09 Sept 2025, 19:56
Rain the *****ed ******
I emailed rain to change my password but they never responded. In Nov 2024 I emailed them to suspend my internet service for one month as I was not able to pay but they never responded. Then in Dec 2024 they deducted 2 monthly subscriptions even though I emailed them. To prove that they're ******, my monthly subscription was R625, they deducted 4 amounts of R312.50 from my account to make sum of R1250. They have been billing everything even though I requested them to collect their router as I don't want to do business with them anymore. They're *****ed ******
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
10 Sept 2025, 10:31Hi Thulani
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply10 Sept 2025, 10:31
Official
Hi Thulani
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
TK
Thulani K's updateReviewer Update
10 Sept 2025, 17:34Good day
You one of your consultants would call me but no one called me. I want to change my password effective immediately. If I don't get the service I want you will lose one more subscriber.
Regards Thulani Kapa
Yahoo Mail: Search, Organize, ConquerOn Thu, Sep 26, 2024 at 6:15, Thando Kapa<***> wrote:Good day I would to inform rain that I will not pay the October subscription as I have a financial problem. Please do not deduct the funds on the 1st of October. Regards Thulani Kapa
Yahoo Mail: Search, Organize, ConquerOn Wed, Sep 25, 2024 at 19:26, ***<***> wrote:
help is on its wayHey there,Thank you for contacting rain. Your request has been received and one of our agents will get back to you soon.
Reference Number: ***1Thanks,
rain
You one of your consultants would call me but no one called me. I want to change my password effective immediately. If I don't get the service I want you will lose one more subscriber.
Regards Thulani Kapa
Yahoo Mail: Search, Organize, ConquerOn Thu, Sep 26, 2024 at 6:15, Thando Kapa<***> wrote:Good day I would to inform rain that I will not pay the October subscription as I have a financial problem. Please do not deduct the funds on the 1st of October. Regards Thulani Kapa
Yahoo Mail: Search, Organize, ConquerOn Wed, Sep 25, 2024 at 19:26, ***<***> wrote:
help is on its wayHey there,Thank you for contacting rain. Your request has been received and one of our agents will get back to you soon.
Reference Number: ***1Thanks,
rain
TK
Thulani K's update10 Sept 2025, 17:34
Reviewer Update
Good day
You one of your consultants would call me but no one called me. I want to change my password effective immediately. If I don't get the service I want you will lose one more subscriber.
Regards Thulani Kapa
Yahoo Mail: Search, Organize, ConquerOn Thu, Sep 26, 2024 at 6:15, Thando Kapa<***> wrote:Good day I would to inform rain that I will not pay the October subscription as I have a financial problem. Please do not deduct the funds on the 1st of October. Regards Thulani Kapa
Yahoo Mail: Search, Organize, ConquerOn Wed, Sep 25, 2024 at 19:26, ***<***> wrote:
help is on its wayHey there,Thank you for contacting rain. Your request has been received and one of our agents will get back to you soon.
Reference Number: ***1Thanks,
rain
You one of your consultants would call me but no one called me. I want to change my password effective immediately. If I don't get the service I want you will lose one more subscriber.
Regards Thulani Kapa
Yahoo Mail: Search, Organize, ConquerOn Thu, Sep 26, 2024 at 6:15, Thando Kapa<***> wrote:Good day I would to inform rain that I will not pay the October subscription as I have a financial problem. Please do not deduct the funds on the 1st of October. Regards Thulani Kapa
Yahoo Mail: Search, Organize, ConquerOn Wed, Sep 25, 2024 at 19:26, ***<***> wrote:
help is on its wayHey there,Thank you for contacting rain. Your request has been received and one of our agents will get back to you soon.
Reference Number: ***1Thanks,
rain
TK
Thulani K's updateReviewer Update
10 Sept 2025, 17:45You can check on your call recordings as well. I informed your consultants that I wanted to cancel and asked you to send someone to collect the router
TK
Thulani K's update10 Sept 2025, 17:45
Reviewer Update
You can check on your call recordings as well. I informed your consultants that I wanted to cancel and asked you to send someone to collect the router