BV
Badrah V

1 reviews | Active since Jan 2023

18 Jan 2023, 12:01

RAIN - TERRIBLE.HORRIBLE WORSE COMPANY AND SERVICE EVER

PLEASE DO NOT USE RAIN AS A SERVICE - THEY ARE THE WORSE COMPANY I HAVE EVER WORKED WITH IN MY WHOLE LIFE!!!!!!!!!! FIRSTYL I HAD NO CONNECTION WITH OUR WIFI FOR 3 WEEKS, NO ONE CAME OUT OR CALLED, I HAD TO CANCEL BECUASE OF THE LACK OF SERVICE - NO ONCE EVER CALLED. ALWAYS JUST LOGGING THE QUERY. THEY TOOK MY MONEY NOW I AM FIGHTING FOR 6 WEEKS FOR MY REFUND WHICH IS DUE TO ME. THEY SEND IT TO BILLING BUT STILL NO REFUND - THIS COMPANY MAKE ME SICK.!!!!!!!!!!!!!!

I WANT MY REFUND!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (18)
Rain
Rain's reply18 Jan 2023, 12:08
Official
Hi Badrah.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
BV
Badrah V's update18 Jan 2023, 12:47
Reviewer Update
my refund is for two amounts R282.13 and R580.19
i need my refund for R580.19 as well today please.
BV
Badrah V's update18 Jan 2023, 13:09
Reviewer Update
I don't need escalation. I need it all sorted today please.
BV
Badrah V's update18 Jan 2023, 18:24
Reviewer Update
I did a eft payment. You can check my invoice for the payment. Your people already confirmed my payment
BV
Badrah V's update18 Jan 2023, 18:25
Reviewer Update
Please give me a direct email to send the eft payment made. Because support does not work in getting back to me
BV
Badrah V's update20 Jan 2023, 13:50
Reviewer Update
I am still waiting for my second refund - i have emailed you the proof of the ETA.

please advise?
BV
Badrah V's update20 Jan 2023, 19:46
Reviewer Update
Ok I will send it to you
BV
Badrah V's update20 Jan 2023, 19:55
Reviewer Update
Thank you. Banking details was sent to the email you give me
BV
Badrah V's update21 Jan 2023, 11:48
Reviewer Update
Have someone call me. I find it impossible you cannot find my payment. Look at reference
BV
Badrah V's update21 Jan 2023, 11:53
Reviewer Update
Clearly my payment was captured because the WiFi did not disconnected. Refund fund my money I send proof of the payment I did online. I can't give you my card details I don't even know who you are. It's simple. You can see that date I made the payment and look under that day for it. I want my refund
BV
Badrah V's update21 Jan 2023, 12:47
Reviewer Update
***
BV
Badrah V's update21 Jan 2023, 12:48
Reviewer Update
430864
3686

BV
Badrah V's update21 Jan 2023, 14:33
Reviewer Update
Thank you
BV
Badrah V's update23 Jan 2023, 15:41
Reviewer Update
Good day. Please confirm if my refund was done
BV
Badrah V's update26 Jan 2023, 12:10
Reviewer Update
Good day, I don't don't have my refund. Please send me the proof of payment. ***
BV
Badrah V's update26 Jan 2023, 12:10
Reviewer Update
***
BV
Badrah V's update26 Jan 2023, 12:10
Reviewer Update
***
BV
Badrah V's update26 Jan 2023, 13:07
Reviewer Update
Ok