Rain terrible service

Never in my life have I experienced such terrible service. In January I joined Rain and I thought it would be a good service provider. Everything went well for a few days, I eben ported my number to them to use one of their simcards and then the internet started buffering and went down for hours at a time, I wanted to load airtime but you CANT you need to upgrade your entire plan if you would like to do so, and you cant dial ANY Ussd codes with their simcard.

I cancelled my contract and had fibre installed and went to a different network. Do you think the people from Rain would tell you that if you cancel and do not port your number to a different network in a certain period before the contract ends that your number would be deactivated, after struggling for 11 days I found out today that I lost my number. Thank you for all of the stress and terrible service, I will not recommend anyone to you